External Painting – Letter of Owners and Residents #1

Dear Owners and Residents

Please be advised that a major repaint project for the Aurora Tower will start on Tuesday 2nd October 2018. Work will commence on the penthouse and sky home balconies which will require internal unit access to undertake works . The contractors will be commencing at the highest level and working progressively down the tower.

A schedule for the painting of the penthouse and sky home balconies will be produced shortly and circulated to all penthouse and sky homes.  Furthermore, updates will be displayed on the community notice board located on Level 1 adjacent the mailroom and on the Aurora Tower website https://www.theauroratower.com.au  We encourage everyone to avail themselves of this information regularly so as to stay abreast of progress and any important announcements.

Until the contractors commence we cannot be certain of the time required to complete each unit but we expect the work to unit balconies to require approximately 1 week, allowing for drying and curing times.  Your balcony must be completely clear for this period (ie. all furniture, pot plants, BBQs, carpets/matting, decking etc must be removed).

It is anticipated, that external works to the tower will commence on approximately 23rd October 2018.

The schedule is a guide for residents, so they have an understanding of when the painters may be likely to be working around their residence, however scheduling may change due to inclement weather or project flow delays, at which time an updated schedule will be produced.

The painters will need to use access equipment and abseiling to service the upper reaches of the property, so we ask that you respect their work zones and the safety exclusion areas which may be in place whilst they are working overhead.

Once the project nears commencement we will be communicating with all residents and guests by means of notifications in lifts, foyers, signs in common areas and possibly under unit doors, to make you aware in advance, of when painters may be working around your living spaces.

With the exception of the enclosed penthouses and sky homes, the painters will be accessing your unit balconies over the unit balustrade and there will be no need for the painters to enter or require access to your internal living spaces.

We have been engaged as the project manager to supervise the painters’ work, to ensure the property’s painting investment is preserved and we will be on site regularly monitoring the painters, their workmanship, their customer contact and their cleanliness, after they have finished around your occupancy.

The painters will commence work at 7am daily with noise restrictions until 8am and work will be conducted from Monday to Friday 7am – 4.00pm and Saturdays only if required and by approval.  Please note the early start may impact on your privacy.

At some stage you may be notified that painters will need to have access to your unit balcony to undertake a comprehensive work scope of stripping and replacing mastic and sealing balcony decks as well as potential concrete rectification and painting.

The scope of works will require the painters to come and go multiple times to complete these work scopes, allowing for drying and curing times between work processes.

To paint the property, the building will require high pressure water washing as part of the preparation to remove dirt, mould, and other contaminants. You will receive notice in advance to shift furniture and pot plants from your unit balcony, so this work can be undertaken.

Please note the sealer applied to balcony decks is a waterproofing treatment only and the painters will only be washing balcony decks to remove dirt and other contaminants before applying this product.

The painters will not be removing stains from pot plants, BBQ’s or furniture legs etc. These will not affect their sealing application and the sealer will not lock these stains in. However, if you want to remove stains and clean your deck before the sealing process, we recommend you get this undertaken ASAP as the painters will be commencing shortly.

On completion of the works, the painters will ensure your windows and balustrades are given a trade clean to ensure that all paint spatter or paint smears are removed. This does not constitute a professional window clean, which may be required on completion.

We are aware that some apartment owners have carried out improvements to balconies and it is important that we are familiar with these prior to this project commencing. If your balcony does not have the original compliment of flooring and paint colour, please make this known to the Building Manager via email hmaurora@theoaksgroup.com.au.  Likewise, if you have any permanent fixtures on your balcony, for example fixed furniture or planter boxes these will need to be removed.

As you move about the property, you may at times find the need to take an alternate route as the painters establish safety zones in areas below where they are working.

If at any time through the project you experience an issue with the contractors or the painting process, please feel free to contact the Building Manager or myself directly. We will respond quickly and endeavour to resolve your issue or concerns.

We look forward to a seamless and efficient project that will refresh the property.

Finally, we thank you in advance for your co-operation and understanding and should you have any questions please direct them to one of the Integrity team on the telephone numbers listed below.

Kind Regards

Paul Dolbel

Project Manager

Project Management Contacts

Paul Dolbel                        0422 002 179

Paul Leighton                    0407 583020

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